Job Summary and Mission
This position contributes to Cattle Dog Coffee Roasters’ success by providing legendary customer service to all customers. This job creates the CDCR experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. We work in a team environment, meaning everyone learns all aspects of the business from the front to the back.
Starting pay is $10 per hour, with tips it is a minimum of $15 per hour, in most cases more.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Cattle Dog Coffee Roasters.
Works well in a team environment and with a sense of urgency
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Assists with new associate training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Contributes to positive team environment by recognizing alarms or changes in associate morale and performance and communicating them to the store manager.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
Maintains a clean and organized workspace so that associates can locate resources and product as needed.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
Maintains regular and punctual attendance
At Cattle Dog Coffee Roasters, Inc. , we are not your everyday coffee place. We are fast paced, high energy, goal orientated team from the front to the back. You will be exposed to many hand crafted drinks and a quarterly menu change for breakfast and lunch, which will call for good memorization, quick learning, adaptability and self motivation to complete tasks quickly in order to enjoy the fun environment a community coffee house has.
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