Job Description

**Description** SAIC is looking for an experienced ServiceNow Developer with specialized focus on Discovery and Integrations, to join our team supporting the Department of Transportation (DOT). **Duties:** + Perform SMS development activities and be proficient in applying the SDLC and DevOps principles. + Perform implementation, administration, configuration, and/or development with ServiceNow. + ITSM application suite, and in identified specialty(ies). + Perform response and resolution for SMS. **Job Role:** + Perform implementation, administration, configuration, and/or development with ServiceNow ITSM application suite, and in identified specialty(ies). + Responsible for the design of the DOT Service Management System (SMS) and supporting the SMS operations, to include engineers and the SMS development life cycle. + Determine which integration method(s) will be used, integration directionality, and attributes. + Participate in any data normalization required prior to being imported / inserted into ServiceNow. + Participate in platform, process, and integration testing. + Develop and maintain Discovery schedules, pattern usage and the role of other integrations. + Fulfill role of Enterprise Integration Manager. + Design, develop, configure, and customize ServiceNow applications and services. + Deliver new functionality across applications. + Manage and perform SMS development activities, supporting the entire development lifecycle. + Apply SDLC and DevOps principles. + Perform response and resolution for escalated SMS service requests and incidents. + Assist the platform administrator with incident resolution. + Participate in on-call rotation providing support during non-business hours (nights, weekends, holidays). **Qualifications** **Required Education and Experience:** + 12+ years of relevant IT experience, including at least 6 in administration services for a major Service Management System (SMS), preferably ServiceNow. + Candidate must be proficient with Discovery and Integrations. + Current ServiceNow Certified Implementation Specialist - Discovery (CIS-Disco) Certification is required + Current ServiceNow Certified System Administrator (CSA) Certification is required. + Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust. **Preferred Qualifications:** + Bachelor's degree in management information systems (MIS), Computer Science (CS), or related field; or an equivalent combination of education and experience (6 years of experience in lieu of degree). + Extensive knowledge of ServiceNow Discovery and Integrations. + Experience with the SNMP technologies that support Discovery Patterns. + Experience with SOAP/REST-based API integrations. Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2511434 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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Night shift, Weekend work,

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